Privacy & cookie Policy

3. Purpose of Processing

Personal data is collected and processed for the following purposes:

• Responding to enquiries and requests submitted by users;

• Providing information and quotations regarding our chauffeur services;

• Managing and confirming reservations;

• Organizing and providing requested transportation services;

• Communicating with customers before, during and after the service;

• Fulfilling legal, administrative, accounting and tax obligations.

Personal data will not be processed for purposes other than those described above unless required by law or with the explicit consent of the user.

 

4. Legal Basis for Processing

The processing of personal data is carried out on the following legal bases:

• Performance of a contract or pre-contractual measures, when processing is necessary to respond to requests, provide quotations or manage bookings;

• Legal obligations, when processing is required by applicable laws and regulations;

• Legitimate interests of the Data Controller, such as ensuring the security and proper functioning of the website and business operations;

• User consent, where required by applicable legislation, for example for certain cookies or marketing activities.

 

5. How We Process and Protect Personal Data

Personal data is processed using electronic and/or paper-based systems and appropriate technical and organizational measures are adopted to protect it against unauthorized access, loss, misuse, alteration or disclosure.

Access to personal data is limited only to authorized persons who need such information to perform their duties.

 

6. Data Retention

Personal data will be stored only for the period necessary to achieve the purposes for which it was collected.

Data related to requests and communications will be retained for the time necessary to manage the enquiry.

Data related to services provided may be retained for the period required to comply with accounting, tax and legal obligations.

After these periods, personal data will be securely deleted or anonymized.

 

7. Sharing of Personal Data

Personal data may be shared only when necessary for the purposes described above, including with:

• Service providers supporting website operation and technical maintenance;

• Administrative, accounting or tax consultants;

• Providers of digital services used for business operations;

• Public authorities or entities when required by law.

Personal data will not be sold, rented or transferred to third parties for commercial purposes.

 

8. International Data Transfers

Some service providers used for website operation or digital services may process data outside the European Economic Area (EEA).

In such cases, the Data Controller ensures that appropriate safeguards are applied in accordance with the GDPR, including the use of adequacy decisions or appropriate contractual protections where required.

 

9. Cookies

This website may use technical cookies necessary for its correct operation.

Additional cookies, such as analytics or marketing cookies, may be used only where permitted by applicable regulations and, when required, after obtaining the user's consent.

For further information, please refer to our Cookie Policy.

 

10. User Rights

Under the GDPR, users have the right to:

• Request access to their personal data;

• Request correction of inaccurate or incomplete data;

• Request deletion of personal data where applicable;

• Request restriction of processing;

• Object to certain processing activities;

• Request data portability where applicable;

• Withdraw consent at any time where processing is based on consent.

To exercise these rights, users may contact the Data Controller using the contact details provided in this Privacy Policy.

Users also have the right to lodge a complaint with the competent Data Protection Authority, including the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

 

11. Changes to This Privacy Policy

The Data Controller reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, services provided or business operations.

Any updates will be published on this page with the relevant revision date.

 

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info@limousineservice.com